We have a vacancy for an Assistant Service Manager in our Dublin depot. The successful candidate will be responsible for aiding in the day to day running of a busy service department.The ideal candidate must have a management & technical background preferably in construction plant equipment or motor trade, display excellent communication, administrative and organisational skills and be commercially orientated.Duties and Responsibilities:• Liaise with service engineers on a daily basis• Pre plan and co-ordinate work for a team of engineers• Compile and liaise with customers regarding quotations for repairs• Deal with customer queries in a timely manner• Communicate with other departments in the business where relevant• Weekly / Monthly reporting• Promptly resolve account queries where necessary• Update and communicate effectively with Service Manager/Director• Manage expectations for significant customer baseKey Experience and Skills:• 3 years relevant experience preferable• Excellent communication skills on all levels• Knowledge of construction plant equipment or motor trade a distinct advantage• Strong computer knowledge including Microsoft Office• Strong administrative skills• Deadline focused with the ability to prioritise tasks• Customer service orientated• Ability to work on own initiativeFull-time Role: Monday to Friday 8.30-5.30.