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Pharmacy Store Manager – Phibsboro

Our Store Managers lead and inspire. Taking responsibility for the overall running of your store, your primary focus will be accomplishing and exceeding store targets whilst also nurturing the Hickey’s Pharmacy culture. As a motivating leader, you will empower those around you to be their best, to innovate, and very importantly, to have fun whilst doing it.

The responsibilities of the role
•Ensuring the highest store standards are maintained for our customers and our teams.
•Strict adherence to policies relating to the management of stock and cash.
•Understanding the importance of following process, but also being confident to make autonomous decisions in the interests of delivering for our customers and the pharmacy team.
•Understanding the commercial needs of the business, creating an environment where your team is aware of what they need to achieve, and providing the structures to allow them to deliver the required results.
•Effective management of store operations, employees and stock costs.
•Effective communication with our Support Office team, ensuring that your store has a real voice within the business to secure the support you need to deliver for our customers and colleagues.
•Managing customer events and local initiatives in conjunction with our Marketing team.

The behaviours we are seeking/encourage
• Leading team behaviour to ensure customers and colleagues always feel assured that they are at the core of our business.
•Listening to our customers, understanding what would make their lives better and finding ways to work with the business to deliver on this.
•Building a strong working relationship with the Supervising Pharmacist and all team members in the pharmacy to ensure seamless delivery of service to our customers.
•Building cohesive teams, recruiting, managing and mentoring the best candidates for your Store to work towards common goals.
•Fostering a learning environment, consistently developing employee knowledge and skills through formal and informal training and mentoring.
•Demonstrating your leadership daily, providing the direction and motivation required to deal with challenges and celebrating success.

Experience Required:

•2 years of experience working as a store manager / people manager
•The ability to lead and motivate a team.
•Excellent communication and ‘people’ skills.
•The ability to work under pressure and handle challenging situations.
•Confidence, drive and enthusiasm.
•Experience working within a dispensary would be an advantage
•Decision-making ability and sense of responsibility.
•The ability to understand and analyse sales figures.

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Healthcare Wellbeing